Find That Nursing Home

Franciscan Woods

19525 W North Ave, Brookfield, WI 53045Map

(262) 785-1114

Medicare/Medicaid certified110 certified beds~64 residents/dayNon profit - Corporation

Last standard health inspection: November 14, 2024

Franciscan Woods is a 110-bed nonprofit, corporation-run nursing home in Brookfield, Waukesha County, Wisconsin, serving an average of 64 residents per day. As of CMS data processed June 1, 2026, its overall rating is 2 of 5 stars.

CMS star ratings

CMS scores every nursing home 1–5 stars overall, built from three sub-ratings. more

Medicare inspects and measures every certified nursing home, then rolls the results into a 1–5 star overall rating. It combines three parts: health inspections, staffing, and quality measures. Five stars means much better than average — it does not mean perfect. One star means much worse than average — it does not mean every shift is bad. Stars are a screening tool, not a verdict. They can lag reality by months, and they can't see things like how kind the aides are or how the building smells at 7am.

What to do with this: use stars to build a shortlist, then visit in person. Nothing on this site replaces walking the halls.

Overall
WI median: 3★
Health inspectionsmost objective — on-site surveyors
WI median: 3★
Staffingpayroll-audited
WI median: 4★
Quality measurespartly self-reported by the facility
WI median: 3★
Health-inspection stars are graded on a curve within each state — never compare stars across state lines. more

CMS sets health-inspection star cutoffs separately for each state: roughly the top 10% of homes in a state get 5 stars, the bottom 20% get 1 star, no matter how the state compares to others. That means a 4-star home in one state and a 4-star home in another state may have very different inspection records. The stars tell you how a home compares to its neighbors, not to the whole country. That's why this site shows your state's median next to each star rating — and never a national star comparison.

What to do with this: compare stars only between homes in the same state. To compare across states, use staffing hours — those are real numbers, not curves.

Not all three sub-ratings are equally hard to game: inspections are the most objective, quality measures the least. more

The three sub-ratings come from different sources. Health inspections are done on-site by trained state surveyors who show up mostly unannounced — the most objective signal. Staffing comes from payroll records that facilities must submit and CMS audits — quite reliable. Quality measures are partly self-reported by the facility from its own resident assessments — useful, but the facility grades some of its own homework.

What to do with this: when sub-ratings disagree, weigh the inspection star most and the quality-measure star least.

Staffing

Reported hours per resident per day, from payroll records. Hours, unlike stars, can be compared across states.

Hours per resident per day: total staff hours worked, divided by the number of residents. more

If a home reports 3.5 total nursing hours per resident per day, that's all nursing staff time across 24 hours — roughly one caregiver-hour every 7 hours per resident, spread across day, evening, and night shifts. On a real floor it decides whether call lights get answered in 5 minutes or 25, whether someone has time to help with dinner, and whether night shift is one aide for a hall or two. Unlike star ratings, hours are actual numbers, so they CAN be compared across state lines.

What to do with this: compare a home's hours to the state and national medians shown, and ask the facility how the hours split across day, evening, and night shifts.

RN (registered nurse) hours

This facility0.78
WI median0.92
US median0.58

LPN (licensed practical nurse) hours

This facility1.04
WI median0.63
US median0.85

Nurse aide hours

This facility2.30
WI median2.48
US median2.23

Total nursing hours

This facility4.12
WI median4.08
US median3.69

CMS also adjusts these numbers for how sick each home’s residents are — a home with sicker residents needs more staff for the same star. This home’s case-mix-adjusted total: 4.01 (US median, adjusted: 3.78).

CMS also adjusts staffing numbers for how sick each home's residents are. more

A home full of short-term rehab patients needs different staffing than a home caring for people with advanced dementia or ventilators. Case-mix adjustment estimates how many hours a home's particular residents need, then scales the reported hours so homes can be compared fairly. A home with sicker residents needs more staff for the same star. This page shows reported (raw payroll) numbers and compares them only to other reported numbers — like with like.

What to do with this: if a home's reported hours look low, check whether its residents may simply need less care — and ask the facility directly.

Staff turnover

Total nursing staff turnover: 76.4% · WI median: 46.3% · RN turnover: 33.3% (WI median: 36.4%)

The share of nursing staff who left within the year. Lower is steadier. more

Total nursing staff turnover is the percentage of the home's nurses and aides who stopped working there during the year. Around half of nursing-home staff leaving annually is sadly common in this industry. High turnover means residents are cared for by people who don't know them — which matters enormously for dementia care, pain management, and noticing the small changes that catch problems early. Low turnover usually means staff are treated well enough to stay.

What to do with this: when you visit, ask aides how long they've worked there. Long-tenured aides are the best sign a building has.

Inspections & deficiencies

The last 3 inspection cycles, from CMS’s federal health-survey file. State-only citations and fire-safety surveys are not included — an empty list means nothing federal is in this file, not that nothing ever happened.

Each deficiency gets a letter A–L: how severe it was × how widespread it was. more

Surveyors grade every deficiency on a grid. Severity runs from 'potential for minimal harm' up to 'immediate jeopardy to resident health or safety.' Scope runs from isolated (one or a few residents) to pattern to widespread. A and B are paperwork-level; D–F caused no actual harm but had the potential; G–I caused actual harm; J, K, and L mean immediate jeopardy — the most serious finding a surveyor can make. Most citations nationally are D–E.

What to do with this: scan for G or higher. One J/K/L tells you more than ten D's.

Standard surveys are routine; complaint surveys happen because someone reported a problem. more

A standard survey is the routine top-to-bottom inspection every home gets on a recurring cycle. A complaint survey happens because a resident, family member, or staff member reported something to the state — surveyors come specifically to investigate it. Infection-control surveys focus on practices like hand hygiene and isolation procedures. A deficiency found during a complaint survey means someone cared enough to report it and a surveyor confirmed enough to cite it.

What to do with this: note which deficiencies came from complaints — they show you what residents and families actually experienced.

The F-number on each deficiency is CMS's code for which federal requirement was violated. more

Every federal nursing-home requirement has a tag number. F0686, for example, is the pressure-ulcer requirement; F0600 is freedom from abuse. The tag tells you exactly which rule was broken, and the description next to it is CMS's own plain-language summary of that rule. The same tag appearing across multiple inspections is a pattern worth noticing.

What to do with this: if the same tag repeats across surveys, ask the facility what changed since the last citation.

This data shows federal health surveys only — state-only citations and fire-safety surveys aren't included. more

CMS's public deficiency file contains federal health-survey citations. It does not include citations issued under state-only rules, fire-safety (Life Safety Code) surveys, or anything older than three inspection cycles. A facility with no rows here may still have state citations or fire-safety findings. 'No deficiencies in this file' never means 'no violations ever.'

What to do with this: for the full picture, check your state health department's site and medicare.gov/care-compare, which shows fire-safety results separately.

51 deficiencies across the last 3 inspection cycles, in CMS’s federal health-survey file:

  • Quality of Life and Care: 14
  • Pharmacy Service: 10
  • Freedom from Abuse, Neglect, and Exploitation: 10
  • Resident Rights: 7
  • Infection Control: 3
  • Resident Assessment and Care Planning: 3
  • Nursing and Physician Services: 2
  • Nutrition and Dietary: 2
  • December 22, 2025Complaint surveyTag F0686Gactual harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected February 3, 2026

  • December 22, 2025Complaint surveyTag F0759Dno actual harm, potential for more than minimal harm, isolated

    Ensure medication error rates are not 5 percent or greater.

    Deficient, Provider has date of correction · corrected February 3, 2026

  • December 3, 2025Complaint surveyTag F0600Dno actual harm, potential for more than minimal harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Deficient, Provider has date of correction · corrected December 19, 2025

  • May 6, 2025Complaint surveyTag F0689Dno actual harm, potential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has date of correction · corrected June 2, 2025

  • May 6, 2025Complaint surveyTag F0755Dno actual harm, potential for more than minimal harm, isolated

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Deficient, Provider has date of correction · corrected June 2, 2025

  • May 6, 2025Complaint surveyTag F0757Dno actual harm, potential for more than minimal harm, isolated

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Deficient, Provider has date of correction · corrected June 2, 2025

  • March 20, 2025Complaint surveyTag F0585Dno actual harm, potential for more than minimal harm, isolated

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Deficient, Provider has date of correction · corrected April 23, 2025

  • March 20, 2025Complaint surveyTag F0607Eno actual harm, potential for more than minimal harm, pattern

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Deficient, Provider has date of correction · corrected April 23, 2025

  • March 20, 2025Complaint surveyTag F0609Dno actual harm, potential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected April 23, 2025

  • March 20, 2025Complaint surveyTag F0610Eno actual harm, potential for more than minimal harm, pattern

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected April 23, 2025

Show 41 more deficiencies
  • March 20, 2025Complaint surveyTag F0686Gactual harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected June 18, 2025

  • March 20, 2025Complaint surveyTag F0692Gactual harm, isolated

    Provide enough food/fluids to maintain a resident's health.

    Deficient, Provider has date of correction · corrected April 23, 2025

  • March 20, 2025Complaint surveyTag F0700Dno actual harm, potential for more than minimal harm, isolated

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Deficient, Provider has date of correction · corrected April 23, 2025

  • March 20, 2025Complaint surveyTag F0880Fno actual harm, potential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Deficient, Provider has date of correction · corrected June 2, 2025

  • February 11, 2025Complaint surveyTag F0684Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected March 12, 2025

  • February 11, 2025Complaint surveyTag F0686Gactual harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected June 18, 2025

  • January 14, 2025Complaint surveyTag F0757Dno actual harm, potential for more than minimal harm, isolated

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Deficient, Provider has date of correction · corrected February 14, 2025

  • December 23, 2024Complaint surveyTag F0755Dno actual harm, potential for more than minimal harm, isolated

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Deficient, Provider has date of correction · corrected January 23, 2025

  • November 14, 2024Standard + Complaint surveyTag F0580Dno actual harm, potential for more than minimal harm, isolated

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0585Dno actual harm, potential for more than minimal harm, isolated

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0623Dno actual harm, potential for more than minimal harm, isolated

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard + Complaint surveyTag F0677Dno actual harm, potential for more than minimal harm, isolated

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard + Complaint surveyTag F0693Gactual harm, isolated

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard + Complaint surveyTag F0725Fno actual harm, potential for more than minimal harm, widespread

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0732Cno actual harm, potential for minimal harm, widespread

    Post nurse staffing information every day.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0758Dno actual harm, potential for more than minimal harm, isolated

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0812Eno actual harm, potential for more than minimal harm, pattern

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • November 14, 2024Standard surveyTag F0880Eno actual harm, potential for more than minimal harm, pattern

    Provide and implement an infection prevention and control program.

    Deficient, Provider has date of correction · corrected December 10, 2024

  • April 5, 2024Complaint surveyTag F0842Eno actual harm, potential for more than minimal harm, pattern

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Deficient, Provider has date of correction · corrected May 5, 2024

  • October 5, 2023Standard + Complaint surveyTag F0607Cno actual harm, potential for minimal harm, widespread

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard + Complaint surveyTag F0609Eno actual harm, potential for more than minimal harm, pattern

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard + Complaint surveyTag F0610Eno actual harm, potential for more than minimal harm, pattern

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard + Complaint surveyTag F0684Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard surveyTag F0686Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard surveyTag F0755Dno actual harm, potential for more than minimal harm, isolated

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • October 5, 2023Standard surveyTag F0758Dno actual harm, potential for more than minimal harm, isolated

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Deficient, Provider has date of correction · corrected November 4, 2023

  • July 18, 2022Standard surveyTag F0582Dno actual harm, potential for more than minimal harm, isolated

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0607Eno actual harm, potential for more than minimal harm, pattern

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0609Dno actual harm, potential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0610Dno actual harm, potential for more than minimal harm, isolated

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0623Dno actual harm, potential for more than minimal harm, isolated

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0625Dno actual harm, potential for more than minimal harm, isolated

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0660Dno actual harm, potential for more than minimal harm, isolated

    Plan the resident's discharge to meet the resident's goals and needs.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0661Dno actual harm, potential for more than minimal harm, isolated

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0684Gactual harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0695Dno actual harm, potential for more than minimal harm, isolated

    Provide safe and appropriate respiratory care for a resident when needed.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0740Dno actual harm, potential for more than minimal harm, isolated

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0756Dno actual harm, potential for more than minimal harm, isolated

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0758Dno actual harm, potential for more than minimal harm, isolated

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0812Dno actual harm, potential for more than minimal harm, isolated

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Deficient, Provider has date of correction · corrected August 16, 2022

  • July 18, 2022Standard surveyTag F0880Dno actual harm, potential for more than minimal harm, isolated

    Provide and implement an infection prevention and control program.

    Deficient, Provider has date of correction · corrected August 16, 2022

Fines & penalties

CMS can fine a home or stop paying for new admissions. Shown per CMS's current data window (~3 years) — not all-time. more

When deficiencies are serious or aren't fixed, CMS can impose a fine (a civil money penalty) or a payment denial — refusing to pay for new Medicare/Medicaid admissions until the home fixes the problem. Payment denials hit harder than most fines because they stop revenue. CMS's public dataset covers a rolling window of roughly the last three years, so the totals here are recent history, not an all-time record. Many facilities have no penalties in the window — that's common, not remarkable.

What to do with this: a recent large fine deserves a direct question on your visit — what happened, and what changed?

Fines: 1 totaling $120,214 · Payment denials: 2 — per CMS data (rolling ~3-year window).

DateTypeAmount / length
February 11, 2025Fine$120,214
February 11, 2025Payment Denial97 days, from March 13, 2025
November 14, 2024Payment Denial31 days, from December 14, 2024

Ownership & chain

Who actually owns and controls the facility — individuals, companies, and their stakes. more

Nursing homes are often owned through layers: an operating company, a property company, management companies, and individual investors with percentage stakes. CMS publishes who holds 5%-or-greater interests and who has operational control. Ownership matters because it sets the budget: research has linked some ownership structures, especially certain chains and investment vehicles, to lower staffing. That's a pattern across the industry, not a verdict on any one building.

What to do with this: know who owns the home before you sign anything, and ask the administrator who actually sets the staffing budget.

Part of Ascension Living (16 facilities). Chain average overall rating: 2.9 — this facility: 2.

Most US nursing homes belong to a chain. The chain's average rating is context for this home's rating. more

A chain is a group of facilities sharing an owner or operator. Chains share budgets, policies, and management practices, so a chain's average rating tells you something about the company behind the building. A home rating well above its chain's average may have an unusually strong local team; one below it may be the chain's neglected building. Either way, the chain sets the constraints the local staff work within.

What to do with this: if the chain average is low, ask the administrator what this building does differently.

Owner / managerRoleStakeSince
Ascension Health Senior Care (Organization)5% or greater direct ownership interest100%07/01/2014
Ascension Health Senior Care (Organization)Adp of the snfNOT APPLICABLE07/01/2015
Fast Pace Medical Staffing Inc (Organization)Adp of the snfNOT APPLICABLE10/07/2022
Favorite Healthcare Staffing LLC (Organization)Adp of the snfNOT APPLICABLE10/14/2022
Health Dimensions Consulting Inc (Organization)Adp of the snfNOT APPLICABLE04/29/2025
House Healthcare Solutions LLC (Organization)Adp of the snfNOT APPLICABLE06/10/2025
Medical Solutions LLC (Organization)Adp of the snfNOT APPLICABLE06/14/2017
Medical Staffing Solutions LLC (Organization)Adp of the snfNOT APPLICABLE10/06/2020
Michael Porter (Organization)Adp of the snfNOT APPLICABLE05/09/2021
Musgrave, Lisa (Individual)Adp of the snfNOT APPLICABLE01/01/2024
Nursing Centers, Inc. (Organization)Adp of the snfNOT APPLICABLE06/08/2020
Personnel Specialists LLC (Organization)Adp of the snfNOT APPLICABLE04/10/2025
Prn Health Services, Inc. (Organization)Adp of the snfNOT APPLICABLE08/19/2022
Prolink Healthcare LLC (Organization)Adp of the snfNOT APPLICABLE04/26/2023
Shadbolt, Erin (Individual)Adp of the snfNOT APPLICABLE01/01/2024
Sidhu, Sarfraz (Individual)Adp of the snfNOT APPLICABLE11/01/2018
Smoot, Kenneth (Individual)Adp of the snfNOT APPLICABLE01/01/2024
St Louis, Steven (Individual)Adp of the snfNOT APPLICABLE01/23/2025
Staff One, Ltd. (Organization)Adp of the snfNOT APPLICABLE04/27/2020
Musgrave, Lisa (Individual)Corporate directorNOT APPLICABLE01/01/2024
Shadbolt, Erin (Individual)Corporate directorNOT APPLICABLE01/01/2024
Smoot, Kenneth (Individual)Corporate directorNOT APPLICABLE01/01/2024
Sidhu, Sarfraz (Individual)Operational/managerial controlNOT APPLICABLE11/01/2018
St Louis, Steven (Individual)Operational/managerial controlNOT APPLICABLE01/23/2025

Nearby facilities in Waukesha County

Most families compare 2–3 homes. Same county, sorted by overall rating:

Shorehaven Hlth & Rehab Ctr★★★★★Oconomowoc
Congregational Home, Inc.★★★★Brookfield
Lindengrove Mukwonago★★★★★Mukwonago
Complete Care at Kensington★★★★★Waukesha

All nursing homes in Waukesha County

Visiting? Go in with questions.

Built from this facility’s own CMS data — bring them on the tour.

  • Their reported RN hours (0.78/resident/day) are below the WI median (0.92) — ask how nights and weekends are staffed.
  • Their total nursing staff turnover (76.4%) is above the WI median (46.3%) — ask how long the aides on your person's unit have worked there.
  • CMS data shows 1 fine totaling $120,214 in its current data window — ask what the citations were for and what changed afterward.
  • Their weekend total nurse staffing (3.69/resident/day) is lower than their overall figure (4.12) — ask who covers weekends and how shifts are filled when someone calls out.
  • Their last standard health inspection was November 14, 2024 — ask what's improved since then.
  • CMS records that this facility has a resident council — ask to speak with a council member before deciding.
  • They have 110 certified beds and serve an average of 64 residents per day — ask which unit your person would be on and who staffs it overnight.

Data: Centers for Medicare & Medicaid Services (data.cms.gov), processing date June 1, 2026. This site is not affiliated with CMS or any government agency.