Portsmouth Health and Rehab
900 London Boulevard, Portsmouth, VA 23704Map
Medicare/Medicaid certified120 certified beds~102 residents/dayFor profit - Corporation
Last standard health inspection: May 28, 2021 (more than 2 years ago — ratings may not reflect current conditions)
This home's last health inspection was more than 2 years ago — ratings may not reflect current conditions. moreless
Inspections are supposed to happen roughly yearly, but surveyor shortages have left some homes uninspected for much longer. CMS flags facilities whose most recent standard health inspection is more than two years old. For these homes, the health-inspection star is based on old information — things may have improved or declined since.
What to do with this: weigh recent staffing data more heavily than the inspection star, and ask the facility when their last survey was and when they expect the next.
Portsmouth Health and Rehab is a 120-bed for-profit, corporation-owned nursing home in Portsmouth, Portsmouth City County, Virginia, serving an average of 102 residents per day. As of CMS data processed June 1, 2026, its overall rating is 1 of 5 stars.
CMS star ratings
CMS scores every nursing home 1–5 stars overall, built from three sub-ratings. moreless
Medicare inspects and measures every certified nursing home, then rolls the results into a 1–5 star overall rating. It combines three parts: health inspections, staffing, and quality measures. Five stars means much better than average — it does not mean perfect. One star means much worse than average — it does not mean every shift is bad. Stars are a screening tool, not a verdict. They can lag reality by months, and they can't see things like how kind the aides are or how the building smells at 7am.
What to do with this: use stars to build a shortlist, then visit in person. Nothing on this site replaces walking the halls.
Health-inspection stars are graded on a curve within each state — never compare stars across state lines. moreless
CMS sets health-inspection star cutoffs separately for each state: roughly the top 10% of homes in a state get 5 stars, the bottom 20% get 1 star, no matter how the state compares to others. That means a 4-star home in one state and a 4-star home in another state may have very different inspection records. The stars tell you how a home compares to its neighbors, not to the whole country. That's why this site shows your state's median next to each star rating — and never a national star comparison.
What to do with this: compare stars only between homes in the same state. To compare across states, use staffing hours — those are real numbers, not curves.
Not all three sub-ratings are equally hard to game: inspections are the most objective, quality measures the least. moreless
The three sub-ratings come from different sources. Health inspections are done on-site by trained state surveyors who show up mostly unannounced — the most objective signal. Staffing comes from payroll records that facilities must submit and CMS audits — quite reliable. Quality measures are partly self-reported by the facility from its own resident assessments — useful, but the facility grades some of its own homework.
What to do with this: when sub-ratings disagree, weigh the inspection star most and the quality-measure star least.
Staffing
Reported hours per resident per day, from payroll records. Hours, unlike stars, can be compared across states.
Hours per resident per day: total staff hours worked, divided by the number of residents. moreless
If a home reports 3.5 total nursing hours per resident per day, that's all nursing staff time across 24 hours — roughly one caregiver-hour every 7 hours per resident, spread across day, evening, and night shifts. On a real floor it decides whether call lights get answered in 5 minutes or 25, whether someone has time to help with dinner, and whether night shift is one aide for a hall or two. Unlike star ratings, hours are actual numbers, so they CAN be compared across state lines.
What to do with this: compare a home's hours to the state and national medians shown, and ask the facility how the hours split across day, evening, and night shifts.
RN (registered nurse) hours
LPN (licensed practical nurse) hours
Nurse aide hours
Total nursing hours
CMS also adjusts these numbers for how sick each home’s residents are — a home with sicker residents needs more staff for the same star. This home’s case-mix-adjusted total: 3.49 (US median, adjusted: 3.78).
CMS also adjusts staffing numbers for how sick each home's residents are. moreless
A home full of short-term rehab patients needs different staffing than a home caring for people with advanced dementia or ventilators. Case-mix adjustment estimates how many hours a home's particular residents need, then scales the reported hours so homes can be compared fairly. A home with sicker residents needs more staff for the same star. This page shows reported (raw payroll) numbers and compares them only to other reported numbers — like with like.
What to do with this: if a home's reported hours look low, check whether its residents may simply need less care — and ask the facility directly.
Staff turnover
Total nursing staff turnover: 75% · VA median: 47.8% · RN turnover: 92.3% (VA median: 47.6%)
The share of nursing staff who left within the year. Lower is steadier. moreless
Total nursing staff turnover is the percentage of the home's nurses and aides who stopped working there during the year. Around half of nursing-home staff leaving annually is sadly common in this industry. High turnover means residents are cared for by people who don't know them — which matters enormously for dementia care, pain management, and noticing the small changes that catch problems early. Low turnover usually means staff are treated well enough to stay.
What to do with this: when you visit, ask aides how long they've worked there. Long-tenured aides are the best sign a building has.
Inspections & deficiencies
The last 3 inspection cycles, from CMS’s federal health-survey file. State-only citations and fire-safety surveys are not included — an empty list means nothing federal is in this file, not that nothing ever happened.
Each deficiency gets a letter A–L: how severe it was × how widespread it was. moreless
Surveyors grade every deficiency on a grid. Severity runs from 'potential for minimal harm' up to 'immediate jeopardy to resident health or safety.' Scope runs from isolated (one or a few residents) to pattern to widespread. A and B are paperwork-level; D–F caused no actual harm but had the potential; G–I caused actual harm; J, K, and L mean immediate jeopardy — the most serious finding a surveyor can make. Most citations nationally are D–E.
What to do with this: scan for G or higher. One J/K/L tells you more than ten D's.
Standard surveys are routine; complaint surveys happen because someone reported a problem. moreless
A standard survey is the routine top-to-bottom inspection every home gets on a recurring cycle. A complaint survey happens because a resident, family member, or staff member reported something to the state — surveyors come specifically to investigate it. Infection-control surveys focus on practices like hand hygiene and isolation procedures. A deficiency found during a complaint survey means someone cared enough to report it and a surveyor confirmed enough to cite it.
What to do with this: note which deficiencies came from complaints — they show you what residents and families actually experienced.
The F-number on each deficiency is CMS's code for which federal requirement was violated. moreless
Every federal nursing-home requirement has a tag number. F0686, for example, is the pressure-ulcer requirement; F0600 is freedom from abuse. The tag tells you exactly which rule was broken, and the description next to it is CMS's own plain-language summary of that rule. The same tag appearing across multiple inspections is a pattern worth noticing.
What to do with this: if the same tag repeats across surveys, ask the facility what changed since the last citation.
This data shows federal health surveys only — state-only citations and fire-safety surveys aren't included. moreless
CMS's public deficiency file contains federal health-survey citations. It does not include citations issued under state-only rules, fire-safety (Life Safety Code) surveys, or anything older than three inspection cycles. A facility with no rows here may still have state citations or fire-safety findings. 'No deficiencies in this file' never means 'no violations ever.'
What to do with this: for the full picture, check your state health department's site and medicare.gov/care-compare, which shows fire-safety results separately.
64 deficiencies across the last 3 inspection cycles, in CMS’s federal health-survey file:
- Quality of Life and Care: 17
- Resident Rights: 12
- Pharmacy Service: 9
- Resident Assessment and Care Planning: 8
- Environmental: 6
- Freedom from Abuse, Neglect, and Exploitation: 3
- Nutrition and Dietary: 3
- Infection Control: 3
- Administration: 2
- Nursing and Physician Services: 1
September 19, 2025Complaint surveyTag F0550D — no actual harm, potential for more than minimal harm, isolated
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has date of correction · corrected December 8, 2025
September 19, 2025Complaint surveyTag F0600D — no actual harm, potential for more than minimal harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has date of correction · corrected December 8, 2025
September 19, 2025Complaint surveyTag F0609D — no actual harm, potential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has date of correction · corrected December 8, 2025
September 19, 2025Complaint surveyTag F0658D — no actual harm, potential for more than minimal harm, isolated
Ensure services provided by the nursing facility meet professional standards of quality.
Deficient, Provider has date of correction · corrected December 8, 2025
September 19, 2025Complaint surveyTag F0678J — immediate jeopardy to resident health or safety, isolated
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Deficient, Provider has date of correction · corrected December 9, 2025
September 19, 2025Complaint surveyTag F0697D — no actual harm, potential for more than minimal harm, isolated
Provide safe, appropriate pain management for a resident who requires such services.
Deficient, Provider has date of correction · corrected January 21, 2026
September 19, 2025Complaint surveyTag F0755D — no actual harm, potential for more than minimal harm, isolated
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has date of correction · corrected December 8, 2025
October 2, 2024Complaint surveyTag F0760G — actual harm, isolated
Ensure that residents are free from significant medication errors.
Past Non-Compliance · corrected September 19, 2024
May 23, 2024Complaint surveyTag F0677D — no actual harm, potential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has date of correction · corrected June 19, 2024
May 23, 2024Complaint surveyTag F0687D — no actual harm, potential for more than minimal harm, isolated
Provide appropriate foot care.
Deficient, Provider has date of correction · corrected June 19, 2024
Show 54 more deficiencies
May 23, 2024Complaint surveyTag F0689D — no actual harm, potential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · corrected June 19, 2024
May 23, 2024Complaint surveyTag F0919D — no actual harm, potential for more than minimal harm, isolated
Make sure that a working call system is available in each resident's bathroom and bathing area.
Deficient, Provider has date of correction · corrected June 19, 2024
March 22, 2024Complaint surveyTag F0677D — no actual harm, potential for more than minimal harm, isolated
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has date of correction · corrected June 19, 2024
March 22, 2024Complaint surveyTag F0687D — no actual harm, potential for more than minimal harm, isolated
Provide appropriate foot care.
Deficient, Provider has date of correction · corrected June 19, 2024
March 22, 2024Complaint surveyTag F0689D — no actual harm, potential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · corrected June 19, 2024
March 22, 2024Complaint surveyTag F0740K — immediate jeopardy to resident health or safety, pattern
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Deficient, Provider has date of correction · corrected April 23, 2024
March 22, 2024Complaint surveyTag F0741K — immediate jeopardy to resident health or safety, pattern
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Deficient, Provider has date of correction · corrected April 23, 2024
March 22, 2024Complaint surveyTag F0919D — no actual harm, potential for more than minimal harm, isolated
Make sure that a working call system is available in each resident's bathroom and bathing area.
Deficient, Provider has date of correction · corrected June 19, 2024
May 28, 2021Standard surveyTag F0583D — no actual harm, potential for more than minimal harm, isolated
Keep residents' personal and medical records private and confidential.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0645D — no actual harm, potential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0657D — no actual harm, potential for more than minimal harm, isolated
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0686G — actual harm, isolated
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0688D — no actual harm, potential for more than minimal harm, isolated
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0756D — no actual harm, potential for more than minimal harm, isolated
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0758D — no actual harm, potential for more than minimal harm, isolated
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0761D — no actual harm, potential for more than minimal harm, isolated
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0803E — no actual harm, potential for more than minimal harm, pattern
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0812F — no actual harm, potential for more than minimal harm, widespread
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0880E — no actual harm, potential for more than minimal harm, pattern
Provide and implement an infection prevention and control program.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0883E — no actual harm, potential for more than minimal harm, pattern
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Deficient, Provider has date of correction · corrected July 5, 2021
May 28, 2021Standard surveyTag F0919F — no actual harm, potential for more than minimal harm, widespread
Make sure that a working call system is available in each resident's bathroom and bathing area.
Deficient, Provider has date of correction · corrected July 5, 2021
February 7, 2019Standard surveyTag F0557D — no actual harm, potential for more than minimal harm, isolated
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0582D — no actual harm, potential for more than minimal harm, isolated
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0584E — no actual harm, potential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0607D — no actual harm, potential for more than minimal harm, isolated
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0622D — no actual harm, potential for more than minimal harm, isolated
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Deficient, Provider has date of correction · corrected April 17, 2019
February 7, 2019Standard surveyTag F0623D — no actual harm, potential for more than minimal harm, isolated
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0625D — no actual harm, potential for more than minimal harm, isolated
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0645D — no actual harm, potential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0677E — no actual harm, potential for more than minimal harm, pattern
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0689G — actual harm, isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0727D — no actual harm, potential for more than minimal harm, isolated
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0812E — no actual harm, potential for more than minimal harm, pattern
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0868D — no actual harm, potential for more than minimal harm, isolated
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Deficient, Provider has date of correction · corrected March 9, 2019
February 7, 2019Standard surveyTag F0880C — no actual harm, potential for minimal harm, widespread
Provide and implement an infection prevention and control program.
Deficient, Provider has date of correction · corrected March 9, 2019
July 13, 2017Standard surveyTag F0156E — no actual harm, potential for more than minimal harm, pattern
Give residents a notice of rights, rules, services and charges.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0159E — no actual harm, potential for more than minimal harm, pattern
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0167C — no actual harm, potential for minimal harm, widespread
Allow residents to easily view the results of the nursing home's most recent inspection.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0241D — no actual harm, potential for more than minimal harm, isolated
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0276D — no actual harm, potential for more than minimal harm, isolated
Assure that each resident’s assessment is updated at least once every 3 months.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0278D — no actual harm, potential for more than minimal harm, isolated
Ensure each resident receives an accurate assessment by a qualified health professional.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0279D — no actual harm, potential for more than minimal harm, isolated
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0287E — no actual harm, potential for more than minimal harm, pattern
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0309E — no actual harm, potential for more than minimal harm, pattern
Provide necessary care and services to maintain or improve the highest well being of each resident .
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0314E — no actual harm, potential for more than minimal harm, pattern
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0315D — no actual harm, potential for more than minimal harm, isolated
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0323D — no actual harm, potential for more than minimal harm, isolated
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0332D — no actual harm, potential for more than minimal harm, isolated
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0333D — no actual harm, potential for more than minimal harm, isolated
Ensure that residents are safe from serious medication errors.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0425D — no actual harm, potential for more than minimal harm, isolated
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0431D — no actual harm, potential for more than minimal harm, isolated
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0441E — no actual harm, potential for more than minimal harm, pattern
Have a program that investigates, controls and keeps infection from spreading.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0465E — no actual harm, potential for more than minimal harm, pattern
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Deficient, Provider has date of correction · corrected August 13, 2017
July 13, 2017Standard surveyTag F0514E — no actual harm, potential for more than minimal harm, pattern
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Deficient, Provider has date of correction · corrected August 13, 2017
Fines & penalties
CMS can fine a home or stop paying for new admissions. Shown per CMS's current data window (~3 years) — not all-time. moreless
When deficiencies are serious or aren't fixed, CMS can impose a fine (a civil money penalty) or a payment denial — refusing to pay for new Medicare/Medicaid admissions until the home fixes the problem. Payment denials hit harder than most fines because they stop revenue. CMS's public dataset covers a rolling window of roughly the last three years, so the totals here are recent history, not an all-time record. Many facilities have no penalties in the window — that's common, not remarkable.
What to do with this: a recent large fine deserves a direct question on your visit — what happened, and what changed?
Fines: 3 totaling $156,213 — per CMS data (rolling ~3-year window).
| Date | Type | Amount / length |
|---|---|---|
| September 19, 2025 | Fine | $62,320 |
| October 2, 2024 | Fine | $8,824 |
| March 22, 2024 | Fine | $85,069 |
Ownership & chain
Who actually owns and controls the facility — individuals, companies, and their stakes. moreless
Nursing homes are often owned through layers: an operating company, a property company, management companies, and individual investors with percentage stakes. CMS publishes who holds 5%-or-greater interests and who has operational control. Ownership matters because it sets the budget: research has linked some ownership structures, especially certain chains and investment vehicles, to lower staffing. That's a pattern across the industry, not a verdict on any one building.
What to do with this: know who owns the home before you sign anything, and ask the administrator who actually sets the staffing budget.
Part of Trio Healthcare (9 facilities). Chain average overall rating: 1.4★ — this facility: 1★.
Most US nursing homes belong to a chain. The chain's average rating is context for this home's rating. moreless
A chain is a group of facilities sharing an owner or operator. Chains share budgets, policies, and management practices, so a chain's average rating tells you something about the company behind the building. A home rating well above its chain's average may have an unusually strong local team; one below it may be the chain's neglected building. Either way, the chain sets the constraints the local staff work within.
What to do with this: if the chain average is low, ask the administrator what this building does differently.
| Owner / manager | Role | Stake | Since |
|---|---|---|---|
| Gl Virginia Holdings LLC (Organization) | 5% or greater direct ownership interest | 100% | 12/26/2016 |
| Gentry, Boyd (Individual) | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/26/2016 |
| Rubenstein, David (Individual) | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/16/2016 |
| Trio Health Care - East, LLC (Organization) | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/24/2019 |
| Trio Healthcare Investors LLC (Organization) | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/16/2016 |
| Trio Healthcare LLC (Organization) | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/10/2019 |
| Gentry, Boyd (Individual) | Corporate officer | NOT APPLICABLE | 12/16/2016 |
| Rubenstein, David (Individual) | Corporate officer | NOT APPLICABLE | 12/16/2016 |
| Cambell, Dawn (Individual) | W-2 managing employee | NOT APPLICABLE | 09/18/2023 |
Nearby facilities in Portsmouth City County
Most families compare 2–3 homes. Same county, sorted by overall rating:
Visiting? Go in with questions.
Built from this facility’s own CMS data — bring them on the tour.
- Their reported RN hours (0.29/resident/day) are below the VA median (0.51) — ask how nights and weekends are staffed.
- Their total nursing staff turnover (75%) is above the VA median (47.8%) — ask how long the aides on your person's unit have worked there.
- CMS data shows 3 fines totaling $156,213 in its current data window — ask what the citations were for and what changed afterward.
- Their weekend total nurse staffing (2.78/resident/day) is lower than their overall figure (3.26) — ask who covers weekends and how shifts are filled when someone calls out.
- CMS flags that the most recent health inspection here was more than 2 years ago — ask when they expect the next survey and what has changed since the last one.
- Their last standard health inspection was May 28, 2021 — ask what's improved since then.
- CMS records that this facility has a resident council — ask to speak with a council member before deciding.
Data: Centers for Medicare & Medicaid Services (data.cms.gov), processing date June 1, 2026. This site is not affiliated with CMS or any government agency.