Find That Nursing Home

Arcadia Care Havana

609 North Harpham Street, Havana, IL 62644Map

(309) 543-6121

Medicare/Medicaid certified98 certified beds~53 residents/dayFor profit - Limited Liability company

CMS abuse icon — this facility was cited for abuse
What the abuse icon means more

CMS flags a facility with its abuse icon when inspectors cited it for abuse that harmed a resident within the past year, or for abuse that could have harmed a resident in each of the last two years. CMS shows this same icon on its own Care Compare site, and caps the facility's ratings while it's flagged. The icon is removed when newer inspections come back clean. The deficiency list below will contain the underlying citations — read them.

What to do with this: read the abuse-related citations below, and ask the facility directly what happened and what changed. Verify the current status at medicare.gov/care-compare.

Special Focus Facility candidate — qualifies for enhanced CMS oversight
What Special Focus status means more

CMS keeps a short national list of nursing homes with the most persistent serious problems — the Special Focus Facility (SFF) program. SFF homes get inspected about twice as often and must improve or face termination from Medicare/Medicaid. 'SFF candidate' means the home qualifies for the list but isn't on it yet (the list has limited slots per state). Some SFF homes do graduate and improve; the designation means CMS is watching closely right now.

What to do with this: ask the administrator where the home is in the SFF process and what the improvement plan is. Verify status at medicare.gov/care-compare.

Last standard health inspection: March 21, 2025

Arcadia Care Havana is a 98-bed for-profit, LLC-owned nursing home in Havana, Mason County, Illinois, serving an average of 53 residents per day. As of CMS data processed June 1, 2026, its overall rating is 1 of 5 stars.

CMS star ratings

CMS scores every nursing home 1–5 stars overall, built from three sub-ratings. more

Medicare inspects and measures every certified nursing home, then rolls the results into a 1–5 star overall rating. It combines three parts: health inspections, staffing, and quality measures. Five stars means much better than average — it does not mean perfect. One star means much worse than average — it does not mean every shift is bad. Stars are a screening tool, not a verdict. They can lag reality by months, and they can't see things like how kind the aides are or how the building smells at 7am.

What to do with this: use stars to build a shortlist, then visit in person. Nothing on this site replaces walking the halls.

Overall
IL median: 2★
Health inspectionsmost objective — on-site surveyors
IL median: 3★
Staffingpayroll-audited
IL median: 2★
Quality measurespartly self-reported by the facility
IL median: 3★
Health-inspection stars are graded on a curve within each state — never compare stars across state lines. more

CMS sets health-inspection star cutoffs separately for each state: roughly the top 10% of homes in a state get 5 stars, the bottom 20% get 1 star, no matter how the state compares to others. That means a 4-star home in one state and a 4-star home in another state may have very different inspection records. The stars tell you how a home compares to its neighbors, not to the whole country. That's why this site shows your state's median next to each star rating — and never a national star comparison.

What to do with this: compare stars only between homes in the same state. To compare across states, use staffing hours — those are real numbers, not curves.

Not all three sub-ratings are equally hard to game: inspections are the most objective, quality measures the least. more

The three sub-ratings come from different sources. Health inspections are done on-site by trained state surveyors who show up mostly unannounced — the most objective signal. Staffing comes from payroll records that facilities must submit and CMS audits — quite reliable. Quality measures are partly self-reported by the facility from its own resident assessments — useful, but the facility grades some of its own homework.

What to do with this: when sub-ratings disagree, weigh the inspection star most and the quality-measure star least.

Staffing

Reported hours per resident per day, from payroll records. Hours, unlike stars, can be compared across states.

Hours per resident per day: total staff hours worked, divided by the number of residents. more

If a home reports 3.5 total nursing hours per resident per day, that's all nursing staff time across 24 hours — roughly one caregiver-hour every 7 hours per resident, spread across day, evening, and night shifts. On a real floor it decides whether call lights get answered in 5 minutes or 25, whether someone has time to help with dinner, and whether night shift is one aide for a hall or two. Unlike star ratings, hours are actual numbers, so they CAN be compared across state lines.

What to do with this: compare a home's hours to the state and national medians shown, and ask the facility how the hours split across day, evening, and night shifts.

RN (registered nurse) hours

This facility0.50
IL median0.62
US median0.58

LPN (licensed practical nurse) hours

This facility0.66
IL median0.65
US median0.85

Nurse aide hours

This facility1.59
IL median2.01
US median2.23

Total nursing hours

This facility2.75
IL median3.34
US median3.69

CMS also adjusts these numbers for how sick each home’s residents are — a home with sicker residents needs more staff for the same star. This home’s case-mix-adjusted total: 2.02 (US median, adjusted: 3.78).

CMS also adjusts staffing numbers for how sick each home's residents are. more

A home full of short-term rehab patients needs different staffing than a home caring for people with advanced dementia or ventilators. Case-mix adjustment estimates how many hours a home's particular residents need, then scales the reported hours so homes can be compared fairly. A home with sicker residents needs more staff for the same star. This page shows reported (raw payroll) numbers and compares them only to other reported numbers — like with like.

What to do with this: if a home's reported hours look low, check whether its residents may simply need less care — and ask the facility directly.

Staff turnover

Turnover: The facility's staffing data was missing or invalid for calculating turnover, so this measure receives the minimum staffing points.

The share of nursing staff who left within the year. Lower is steadier. more

Total nursing staff turnover is the percentage of the home's nurses and aides who stopped working there during the year. Around half of nursing-home staff leaving annually is sadly common in this industry. High turnover means residents are cared for by people who don't know them — which matters enormously for dementia care, pain management, and noticing the small changes that catch problems early. Low turnover usually means staff are treated well enough to stay.

What to do with this: when you visit, ask aides how long they've worked there. Long-tenured aides are the best sign a building has.

Inspections & deficiencies

The last 3 inspection cycles, from CMS’s federal health-survey file. State-only citations and fire-safety surveys are not included — an empty list means nothing federal is in this file, not that nothing ever happened.

Each deficiency gets a letter A–L: how severe it was × how widespread it was. more

Surveyors grade every deficiency on a grid. Severity runs from 'potential for minimal harm' up to 'immediate jeopardy to resident health or safety.' Scope runs from isolated (one or a few residents) to pattern to widespread. A and B are paperwork-level; D–F caused no actual harm but had the potential; G–I caused actual harm; J, K, and L mean immediate jeopardy — the most serious finding a surveyor can make. Most citations nationally are D–E.

What to do with this: scan for G or higher. One J/K/L tells you more than ten D's.

Standard surveys are routine; complaint surveys happen because someone reported a problem. more

A standard survey is the routine top-to-bottom inspection every home gets on a recurring cycle. A complaint survey happens because a resident, family member, or staff member reported something to the state — surveyors come specifically to investigate it. Infection-control surveys focus on practices like hand hygiene and isolation procedures. A deficiency found during a complaint survey means someone cared enough to report it and a surveyor confirmed enough to cite it.

What to do with this: note which deficiencies came from complaints — they show you what residents and families actually experienced.

The F-number on each deficiency is CMS's code for which federal requirement was violated. more

Every federal nursing-home requirement has a tag number. F0686, for example, is the pressure-ulcer requirement; F0600 is freedom from abuse. The tag tells you exactly which rule was broken, and the description next to it is CMS's own plain-language summary of that rule. The same tag appearing across multiple inspections is a pattern worth noticing.

What to do with this: if the same tag repeats across surveys, ask the facility what changed since the last citation.

This data shows federal health surveys only — state-only citations and fire-safety surveys aren't included. more

CMS's public deficiency file contains federal health-survey citations. It does not include citations issued under state-only rules, fire-safety (Life Safety Code) surveys, or anything older than three inspection cycles. A facility with no rows here may still have state citations or fire-safety findings. 'No deficiencies in this file' never means 'no violations ever.'

What to do with this: for the full picture, check your state health department's site and medicare.gov/care-compare, which shows fire-safety results separately.

92 deficiencies across the last 3 inspection cycles, in CMS’s federal health-survey file:

  • Quality of Life and Care: 27
  • Resident Rights: 17
  • Freedom from Abuse, Neglect, and Exploitation: 17
  • Nursing and Physician Services: 10
  • Administration: 7
  • Resident Assessment and Care Planning: 5
  • Nutrition and Dietary: 5
  • Infection Control: 2
  • Pharmacy Service: 1
  • Environmental: 1
  • April 27, 2026Complaint surveyTag F0689Dno actual harm, potential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has plan of correction · corrected April 30, 2026

  • April 27, 2026Complaint surveyTag F0777Dno actual harm, potential for more than minimal harm, isolated

    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Deficient, Provider has plan of correction · corrected April 30, 2026

  • March 26, 2026Complaint surveyTag F0677Eno actual harm, potential for more than minimal harm, pattern

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Deficient, Provider has plan of correction · corrected March 27, 2026

  • March 26, 2026Complaint surveyTag F0880Fno actual harm, potential for more than minimal harm, widespread

    Provide and implement an infection prevention and control program.

    Deficient, Provider has plan of correction · corrected March 27, 2026

  • March 12, 2026Complaint surveyTag F0557Gactual harm, isolated

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Deficient, Provider has plan of correction · corrected April 13, 2026

  • March 12, 2026Complaint surveyTag F0600Gactual harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Deficient, Provider has plan of correction · corrected March 14, 2026

  • March 12, 2026Complaint surveyTag F0610Fno actual harm, potential for more than minimal harm, widespread

    Respond appropriately to all alleged violations.

    Deficient, Provider has plan of correction · corrected March 14, 2026

  • March 12, 2026Complaint surveyTag F0947Fno actual harm, potential for more than minimal harm, widespread

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Deficient, Provider has plan of correction · corrected April 13, 2026

  • January 26, 2026Complaint surveyTag F0584Fno actual harm, potential for more than minimal harm, widespread

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Deficient, Provider has date of correction · corrected February 2, 2026

  • January 26, 2026Complaint surveyTag F0600Dno actual harm, potential for more than minimal harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Deficient, Provider has date of correction · corrected February 2, 2026

Show 82 more deficiencies
  • January 26, 2026Complaint surveyTag F0689Dno actual harm, potential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has date of correction · corrected February 3, 2026

  • January 20, 2026Complaint surveyTag F0584Fno actual harm, potential for more than minimal harm, widespread

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Deficient, Provider has date of correction · corrected February 2, 2026

  • January 20, 2026Complaint surveyTag F0725Fno actual harm, potential for more than minimal harm, widespread

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Deficient, Provider has date of correction · corrected January 28, 2026

  • November 26, 2025Complaint surveyTag F0584Eno actual harm, potential for more than minimal harm, pattern

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Deficient, Provider has date of correction · corrected November 27, 2025

  • August 11, 2025Complaint surveyTag F0568Fno actual harm, potential for more than minimal harm, widespread

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Deficient, Provider has date of correction · corrected August 12, 2025

  • August 11, 2025Complaint surveyTag F0569Dno actual harm, potential for more than minimal harm, isolated

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Deficient, Provider has date of correction · corrected August 18, 2025

  • August 11, 2025Complaint surveyTag F0572Fno actual harm, potential for more than minimal harm, widespread

    Give residents a notice of rights, rules, services and charges.

    Deficient, Provider has date of correction · corrected August 12, 2025

  • August 11, 2025Complaint surveyTag F0602Jimmediate jeopardy to resident health or safety, isolated

    Protect each resident from the wrongful use of the resident's belongings or money.

    Deficient, Provider has date of correction · corrected August 20, 2025

  • August 11, 2025Complaint surveyTag F0609Jimmediate jeopardy to resident health or safety, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected August 18, 2025

  • August 11, 2025Complaint surveyTag F0610Jimmediate jeopardy to resident health or safety, isolated

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected August 18, 2025

  • May 29, 2025Complaint surveyTag F0584Eno actual harm, potential for more than minimal harm, pattern

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Deficient, Provider has date of correction · corrected May 30, 2025

  • May 29, 2025Complaint surveyTag F0684Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected May 30, 2025

  • March 21, 2025Standard surveyTag F0577Cno actual harm, potential for minimal harm, widespread

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0645Dno actual harm, potential for more than minimal harm, isolated

    PASARR screening for Mental disorders or Intellectual Disabilities

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0676Dno actual harm, potential for more than minimal harm, isolated

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0695Dno actual harm, potential for more than minimal harm, isolated

    Provide safe and appropriate respiratory care for a resident when needed.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0727Fno actual harm, potential for more than minimal harm, widespread

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0732Cno actual harm, potential for minimal harm, widespread

    Post nurse staffing information every day.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0801Fno actual harm, potential for more than minimal harm, widespread

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Deficient, Provider has date of correction · corrected April 18, 2025

  • March 21, 2025Standard surveyTag F0802Fno actual harm, potential for more than minimal harm, widespread

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0812Fno actual harm, potential for more than minimal harm, widespread

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • March 21, 2025Standard surveyTag F0825Dno actual harm, potential for more than minimal harm, isolated

    Provide or get specialized rehabilitative services as required for a resident.

    Deficient, Provider has date of correction · corrected March 22, 2025

  • December 12, 2024Complaint surveyTag F0679Fno actual harm, potential for more than minimal harm, widespread

    Provide activities to meet all resident's needs.

    Deficient, Provider has date of correction · corrected December 13, 2024

  • December 12, 2024Complaint surveyTag F0689Gactual harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has date of correction · corrected December 13, 2024

  • September 10, 2024Complaint surveyTag F0602Kimmediate jeopardy to resident health or safety, pattern

    Protect each resident from the wrongful use of the resident's belongings or money.

    Deficient, Provider has date of correction · corrected September 28, 2024

  • September 10, 2024Complaint surveyTag F0609Kimmediate jeopardy to resident health or safety, pattern

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected September 28, 2024

  • September 10, 2024Complaint surveyTag F0610Kimmediate jeopardy to resident health or safety, pattern

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected September 28, 2024

  • June 7, 2024Standard + Complaint surveyTag F0550Dno actual harm, potential for more than minimal harm, isolated

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0565Fno actual harm, potential for more than minimal harm, widespread

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0577Cno actual harm, potential for minimal harm, widespread

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard + Complaint surveyTag F0584Fno actual harm, potential for more than minimal harm, widespread

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0585Fno actual harm, potential for more than minimal harm, widespread

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0600Dno actual harm, potential for more than minimal harm, isolated

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0609Dno actual harm, potential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0610Dno actual harm, potential for more than minimal harm, isolated

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0644Dno actual harm, potential for more than minimal harm, isolated

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0645Dno actual harm, potential for more than minimal harm, isolated

    PASARR screening for Mental disorders or Intellectual Disabilities

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0656Dno actual harm, potential for more than minimal harm, isolated

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard + Complaint surveyTag F0679Fno actual harm, potential for more than minimal harm, widespread

    Provide activities to meet all resident's needs.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0680Fno actual harm, potential for more than minimal harm, widespread

    Ensure the activities program is directed by a qualified professional.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0686Gactual harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0688Eno actual harm, potential for more than minimal harm, pattern

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard + Complaint surveyTag F0692Eno actual harm, potential for more than minimal harm, pattern

    Provide enough food/fluids to maintain a resident's health.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0725Fno actual harm, potential for more than minimal harm, widespread

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0727Fno actual harm, potential for more than minimal harm, widespread

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Deficient, Provider has date of correction · corrected September 27, 2024

  • June 7, 2024Standard surveyTag F0758Dno actual harm, potential for more than minimal harm, isolated

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0801Fno actual harm, potential for more than minimal harm, widespread

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0812Fno actual harm, potential for more than minimal harm, widespread

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0835Fno actual harm, potential for more than minimal harm, widespread

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0837Fno actual harm, potential for more than minimal harm, widespread

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0867Fno actual harm, potential for more than minimal harm, widespread

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0868Fno actual harm, potential for more than minimal harm, widespread

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0880Eno actual harm, potential for more than minimal harm, pattern

    Provide and implement an infection prevention and control program.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0908Fno actual harm, potential for more than minimal harm, widespread

    Keep all essential equipment working safely.

    Deficient, Provider has date of correction · corrected August 9, 2024

  • June 7, 2024Standard surveyTag F0943Fno actual harm, potential for more than minimal harm, widespread

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0944Fno actual harm, potential for more than minimal harm, widespread

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • June 7, 2024Standard surveyTag F0947Fno actual harm, potential for more than minimal harm, widespread

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Deficient, Provider has date of correction · corrected July 10, 2024

  • March 9, 2024Complaint surveyTag F0825Dno actual harm, potential for more than minimal harm, isolated

    Provide or get specialized rehabilitative services as required for a resident.

    Deficient, Provider has date of correction · corrected March 19, 2024

  • January 16, 2024Complaint surveyTag F0573Dno actual harm, potential for more than minimal harm, isolated

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Deficient, Provider has date of correction · corrected February 5, 2024

  • January 16, 2024Complaint surveyTag F0679Fno actual harm, potential for more than minimal harm, widespread

    Provide activities to meet all resident's needs.

    Deficient, Provider has date of correction · corrected February 5, 2024

  • January 16, 2024Complaint surveyTag F0684Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected February 5, 2024

  • January 16, 2024Complaint surveyTag F0740Dno actual harm, potential for more than minimal harm, isolated

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Deficient, Provider has date of correction · corrected February 5, 2024

  • January 16, 2024Complaint surveyTag F0791Dno actual harm, potential for more than minimal harm, isolated

    Provide or obtain dental services for each resident.

    Deficient, Provider has date of correction · corrected February 5, 2024

  • December 5, 2023Complaint + Infection control surveyTag F0558Dno actual harm, potential for more than minimal harm, isolated

    Reasonably accommodate the needs and preferences of each resident.

    Deficient, Provider has date of correction · corrected December 21, 2023

  • December 5, 2023Complaint + Infection control surveyTag F0656Eno actual harm, potential for more than minimal harm, pattern

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Deficient, Provider has date of correction · corrected December 21, 2023

  • December 5, 2023Complaint + Infection control surveyTag F0727Fno actual harm, potential for more than minimal harm, widespread

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Deficient, Provider has date of correction · corrected December 21, 2023

  • November 8, 2023Complaint surveyTag F0727Fno actual harm, potential for more than minimal harm, widespread

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Deficient, Provider has date of correction · corrected November 10, 2023

  • October 21, 2023Complaint surveyTag F0684Gactual harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected November 3, 2023

  • October 12, 2023Complaint surveyTag F0602Dno actual harm, potential for more than minimal harm, isolated

    Protect each resident from the wrongful use of the resident's belongings or money.

    Deficient, Provider has date of correction · corrected October 20, 2023

  • October 12, 2023Complaint surveyTag F0609Dno actual harm, potential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected October 20, 2023

  • September 1, 2023Complaint surveyTag F0684Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has date of correction · corrected September 19, 2023

  • September 1, 2023Complaint surveyTag F0689Dno actual harm, potential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has date of correction · corrected September 19, 2023

  • May 3, 2023Standard surveyTag F0578Dno actual harm, potential for more than minimal harm, isolated

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0609Dno actual harm, potential for more than minimal harm, isolated

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0610Dno actual harm, potential for more than minimal harm, isolated

    Respond appropriately to all alleged violations.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0679Dno actual harm, potential for more than minimal harm, isolated

    Provide activities to meet all resident's needs.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0686Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0688Dno actual harm, potential for more than minimal harm, isolated

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0689Dno actual harm, potential for more than minimal harm, isolated

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0695Dno actual harm, potential for more than minimal harm, isolated

    Provide safe and appropriate respiratory care for a resident when needed.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0847Cno actual harm, potential for minimal harm, widespread

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Deficient, Provider has date of correction · corrected May 19, 2023

  • May 3, 2023Standard surveyTag F0947Fno actual harm, potential for more than minimal harm, widespread

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Deficient, Provider has date of correction · corrected May 19, 2023

Fines & penalties

CMS can fine a home or stop paying for new admissions. Shown per CMS's current data window (~3 years) — not all-time. more

When deficiencies are serious or aren't fixed, CMS can impose a fine (a civil money penalty) or a payment denial — refusing to pay for new Medicare/Medicaid admissions until the home fixes the problem. Payment denials hit harder than most fines because they stop revenue. CMS's public dataset covers a rolling window of roughly the last three years, so the totals here are recent history, not an all-time record. Many facilities have no penalties in the window — that's common, not remarkable.

What to do with this: a recent large fine deserves a direct question on your visit — what happened, and what changed?

Fines: 3 totaling $412,962 · Payment denials: 1 — per CMS data (rolling ~3-year window).

DateTypeAmount / length
August 11, 2025Fine$199,823
December 12, 2024Fine$12,035
June 7, 2024Fine$201,104
June 7, 2024Payment Denial85 days, from July 5, 2024

Ownership & chain

Who actually owns and controls the facility — individuals, companies, and their stakes. more

Nursing homes are often owned through layers: an operating company, a property company, management companies, and individual investors with percentage stakes. CMS publishes who holds 5%-or-greater interests and who has operational control. Ownership matters because it sets the budget: research has linked some ownership structures, especially certain chains and investment vehicles, to lower staffing. That's a pattern across the industry, not a verdict on any one building.

What to do with this: know who owns the home before you sign anything, and ask the administrator who actually sets the staffing budget.

Part of Arcadia Care (22 facilities). Chain average overall rating: 1.5 — this facility: 1.

Most US nursing homes belong to a chain. The chain's average rating is context for this home's rating. more

A chain is a group of facilities sharing an owner or operator. Chains share budgets, policies, and management practices, so a chain's average rating tells you something about the company behind the building. A home rating well above its chain's average may have an unusually strong local team; one below it may be the chain's neglected building. Either way, the chain sets the constraints the local staff work within.

What to do with this: if the chain average is low, ask the administrator what this building does differently.

Owner / managerRoleStakeSince
Arcadia Care Management LLC (Organization)Adp of the snfNOT APPLICABLE10/22/2025
Curis Services LLC (Organization)Adp of the snfNOT APPLICABLE12/01/2024
David A Berkowitz Delta Trust (Organization)Adp of the snfNOT APPLICABLE10/22/2025
Mcclure, Michelle (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Monette, Kaitlin (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Myers, Crystal (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Petersen SNF Holdings LLC (Organization)Adp of the snfNOT APPLICABLE10/22/2025
Rajchenbach, Chaim (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Schroeder, Kimi (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Seitler, Dovid (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Smith, Jimmie (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Spector, Jennifer (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Turofsky, Steven (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Wilhelm, Naftali (Individual)Adp of the snfNOT APPLICABLE12/01/2024
Yosef Meystel Delta Trust (Organization)Adp of the snfNOT APPLICABLE10/22/2025
Mcclure, Michelle (Individual)Corporate officerNOT APPLICABLE12/01/2024
Seitler, Dovid (Individual)Corporate officerNOT APPLICABLE12/01/2024
Spector, Jennifer (Individual)Corporate officerNOT APPLICABLE12/01/2024
Goldfarb, Brian (Individual)Direct ownership interestNOT APPLICABLE12/01/2024
Berkowitz, David (Individual)Individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE10/22/2025
Meystel, Yosef (Individual)Individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE10/22/2025
Schroeder, Kimi (Individual)Managing control - governing bodyNOT APPLICABLE12/01/2024
Smith, Jimmie (Individual)Managing control - governing bodyNOT APPLICABLE12/01/2024
Arcadia Care Management LLC (Organization)Operational/managerial controlNOT APPLICABLE12/01/2024
Mcclure, Michelle (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Monette, Kaitlin (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Myers, Crystal (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Seitler, Dovid (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Smith, Jimmie (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Spector, Jennifer (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Turofsky, Steven (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024
Wilhelm, Naftali (Individual)Operational/managerial controlNOT APPLICABLE12/01/2024

Nearby facilities in Mason County

Most families compare 2–3 homes. Same county, sorted by overall rating:

Mason City Area Nursing Home★★★★★Mason City

All nursing homes in Mason County

Visiting? Go in with questions.

Built from this facility’s own CMS data — bring them on the tour.

  • CMS has applied its abuse icon to this facility — ask what happened, what the corrective plan was, and how staff are trained now.
  • CMS lists this facility as a Special Focus Facility candidate — ask where the home is in the program and what the improvement plan is.
  • Their reported RN hours (0.50/resident/day) are below the IL median (0.62) — ask how nights and weekends are staffed.
  • CMS data shows 3 fines totaling $412,962 in its current data window — ask what the citations were for and what changed afterward.
  • Their weekend total nurse staffing (2.47/resident/day) is lower than their overall figure (2.75) — ask who covers weekends and how shifts are filled when someone calls out.
  • Their last standard health inspection was March 21, 2025 — ask what's improved since then.
  • CMS records that this facility has a resident council — ask to speak with a council member before deciding.

Data: Centers for Medicare & Medicaid Services (data.cms.gov), processing date June 1, 2026. This site is not affiliated with CMS or any government agency.