Concordia Manor
321 13Th Ave N, Saint Petersburg, FL 33701Map
Medicare/Medicaid certified39 certified beds~31 residents/dayFor profit - Limited Liability company
What the abuse icon means moreless
CMS flags a facility with its abuse icon when inspectors cited it for abuse that harmed a resident within the past year, or for abuse that could have harmed a resident in each of the last two years. CMS shows this same icon on its own Care Compare site, and caps the facility's ratings while it's flagged. The icon is removed when newer inspections come back clean. The deficiency list below will contain the underlying citations — read them.
What to do with this: read the abuse-related citations below, and ask the facility directly what happened and what changed. Verify the current status at medicare.gov/care-compare.
What Special Focus status means moreless
CMS keeps a short national list of nursing homes with the most persistent serious problems — the Special Focus Facility (SFF) program. SFF homes get inspected about twice as often and must improve or face termination from Medicare/Medicaid. 'SFF candidate' means the home qualifies for the list but isn't on it yet (the list has limited slots per state). Some SFF homes do graduate and improve; the designation means CMS is watching closely right now.
What to do with this: ask the administrator where the home is in the SFF process and what the improvement plan is. Verify status at medicare.gov/care-compare.
Last standard health inspection: May 9, 2024 (more than 2 years ago — ratings may not reflect current conditions)
This home's last health inspection was more than 2 years ago — ratings may not reflect current conditions. moreless
Inspections are supposed to happen roughly yearly, but surveyor shortages have left some homes uninspected for much longer. CMS flags facilities whose most recent standard health inspection is more than two years old. For these homes, the health-inspection star is based on old information — things may have improved or declined since.
What to do with this: weigh recent staffing data more heavily than the inspection star, and ask the facility when their last survey was and when they expect the next.
Concordia Manor is a 39-bed for-profit, LLC-owned nursing home in Saint Petersburg, Pinellas County, Florida, serving an average of 31 residents per day. As of CMS data processed June 1, 2026, its overall rating is 1 of 5 stars.
CMS star ratings
CMS scores every nursing home 1–5 stars overall, built from three sub-ratings. moreless
Medicare inspects and measures every certified nursing home, then rolls the results into a 1–5 star overall rating. It combines three parts: health inspections, staffing, and quality measures. Five stars means much better than average — it does not mean perfect. One star means much worse than average — it does not mean every shift is bad. Stars are a screening tool, not a verdict. They can lag reality by months, and they can't see things like how kind the aides are or how the building smells at 7am.
What to do with this: use stars to build a shortlist, then visit in person. Nothing on this site replaces walking the halls.
Health-inspection stars are graded on a curve within each state — never compare stars across state lines. moreless
CMS sets health-inspection star cutoffs separately for each state: roughly the top 10% of homes in a state get 5 stars, the bottom 20% get 1 star, no matter how the state compares to others. That means a 4-star home in one state and a 4-star home in another state may have very different inspection records. The stars tell you how a home compares to its neighbors, not to the whole country. That's why this site shows your state's median next to each star rating — and never a national star comparison.
What to do with this: compare stars only between homes in the same state. To compare across states, use staffing hours — those are real numbers, not curves.
Not all three sub-ratings are equally hard to game: inspections are the most objective, quality measures the least. moreless
The three sub-ratings come from different sources. Health inspections are done on-site by trained state surveyors who show up mostly unannounced — the most objective signal. Staffing comes from payroll records that facilities must submit and CMS audits — quite reliable. Quality measures are partly self-reported by the facility from its own resident assessments — useful, but the facility grades some of its own homework.
What to do with this: when sub-ratings disagree, weigh the inspection star most and the quality-measure star least.
Staffing
Reported hours per resident per day, from payroll records. Hours, unlike stars, can be compared across states.
Hours per resident per day: total staff hours worked, divided by the number of residents. moreless
If a home reports 3.5 total nursing hours per resident per day, that's all nursing staff time across 24 hours — roughly one caregiver-hour every 7 hours per resident, spread across day, evening, and night shifts. On a real floor it decides whether call lights get answered in 5 minutes or 25, whether someone has time to help with dinner, and whether night shift is one aide for a hall or two. Unlike star ratings, hours are actual numbers, so they CAN be compared across state lines.
What to do with this: compare a home's hours to the state and national medians shown, and ask the facility how the hours split across day, evening, and night shifts.
RN (registered nurse) hours
LPN (licensed practical nurse) hours
Nurse aide hours
Total nursing hours
CMS also adjusts these numbers for how sick each home’s residents are — a home with sicker residents needs more staff for the same star. This home’s case-mix-adjusted total: 4.69 (US median, adjusted: 3.78).
CMS also adjusts staffing numbers for how sick each home's residents are. moreless
A home full of short-term rehab patients needs different staffing than a home caring for people with advanced dementia or ventilators. Case-mix adjustment estimates how many hours a home's particular residents need, then scales the reported hours so homes can be compared fairly. A home with sicker residents needs more staff for the same star. This page shows reported (raw payroll) numbers and compares them only to other reported numbers — like with like.
What to do with this: if a home's reported hours look low, check whether its residents may simply need less care — and ask the facility directly.
Staff turnover
Total nursing staff turnover: 62.9% · FL median: 42.9% · RN turnover: 77.8% (FL median: 45%)
The share of nursing staff who left within the year. Lower is steadier. moreless
Total nursing staff turnover is the percentage of the home's nurses and aides who stopped working there during the year. Around half of nursing-home staff leaving annually is sadly common in this industry. High turnover means residents are cared for by people who don't know them — which matters enormously for dementia care, pain management, and noticing the small changes that catch problems early. Low turnover usually means staff are treated well enough to stay.
What to do with this: when you visit, ask aides how long they've worked there. Long-tenured aides are the best sign a building has.
Inspections & deficiencies
The last 3 inspection cycles, from CMS’s federal health-survey file. State-only citations and fire-safety surveys are not included — an empty list means nothing federal is in this file, not that nothing ever happened.
Each deficiency gets a letter A–L: how severe it was × how widespread it was. moreless
Surveyors grade every deficiency on a grid. Severity runs from 'potential for minimal harm' up to 'immediate jeopardy to resident health or safety.' Scope runs from isolated (one or a few residents) to pattern to widespread. A and B are paperwork-level; D–F caused no actual harm but had the potential; G–I caused actual harm; J, K, and L mean immediate jeopardy — the most serious finding a surveyor can make. Most citations nationally are D–E.
What to do with this: scan for G or higher. One J/K/L tells you more than ten D's.
Standard surveys are routine; complaint surveys happen because someone reported a problem. moreless
A standard survey is the routine top-to-bottom inspection every home gets on a recurring cycle. A complaint survey happens because a resident, family member, or staff member reported something to the state — surveyors come specifically to investigate it. Infection-control surveys focus on practices like hand hygiene and isolation procedures. A deficiency found during a complaint survey means someone cared enough to report it and a surveyor confirmed enough to cite it.
What to do with this: note which deficiencies came from complaints — they show you what residents and families actually experienced.
The F-number on each deficiency is CMS's code for which federal requirement was violated. moreless
Every federal nursing-home requirement has a tag number. F0686, for example, is the pressure-ulcer requirement; F0600 is freedom from abuse. The tag tells you exactly which rule was broken, and the description next to it is CMS's own plain-language summary of that rule. The same tag appearing across multiple inspections is a pattern worth noticing.
What to do with this: if the same tag repeats across surveys, ask the facility what changed since the last citation.
This data shows federal health surveys only — state-only citations and fire-safety surveys aren't included. moreless
CMS's public deficiency file contains federal health-survey citations. It does not include citations issued under state-only rules, fire-safety (Life Safety Code) surveys, or anything older than three inspection cycles. A facility with no rows here may still have state citations or fire-safety findings. 'No deficiencies in this file' never means 'no violations ever.'
What to do with this: for the full picture, check your state health department's site and medicare.gov/care-compare, which shows fire-safety results separately.
17 deficiencies across the last 3 inspection cycles, in CMS’s federal health-survey file:
- Freedom from Abuse, Neglect, and Exploitation: 4
- Quality of Life and Care: 4
- Resident Rights: 3
- Resident Assessment and Care Planning: 2
- Environmental: 2
- Pharmacy Service: 2
September 10, 2025Complaint surveyTag F0558D — no actual harm, potential for more than minimal harm, isolated
Reasonably accommodate the needs and preferences of each resident.
Deficient, Provider has date of correction · corrected October 10, 2025
September 10, 2025Complaint surveyTag F0600K — immediate jeopardy to resident health or safety, pattern
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has date of correction · corrected October 10, 2025
September 10, 2025Complaint surveyTag F0689K — immediate jeopardy to resident health or safety, pattern
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · corrected October 10, 2025
September 10, 2025Complaint surveyTag F0697K — immediate jeopardy to resident health or safety, pattern
Provide safe, appropriate pain management for a resident who requires such services.
Deficient, Provider has date of correction · corrected October 10, 2025
April 23, 2025Complaint surveyTag F0600G — actual harm, isolated
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has date of correction · corrected May 16, 2025
April 23, 2025Complaint surveyTag F0609D — no actual harm, potential for more than minimal harm, isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has date of correction · corrected May 16, 2025
April 23, 2025Complaint surveyTag F0610D — no actual harm, potential for more than minimal harm, isolated
Respond appropriately to all alleged violations.
Deficient, Provider has date of correction · corrected May 16, 2025
April 23, 2025Complaint surveyTag F0842D — no actual harm, potential for more than minimal harm, isolated
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Deficient, Provider has date of correction · corrected May 12, 2025
March 7, 2025Complaint surveyTag F0675D — no actual harm, potential for more than minimal harm, isolated
Honor each resident's preferences, choices, values and beliefs.
Deficient, Provider has date of correction · corrected April 7, 2025
March 7, 2025Complaint surveyTag F0908D — no actual harm, potential for more than minimal harm, isolated
Keep all essential equipment working safely.
Deficient, Provider has date of correction · corrected April 7, 2025
Show 7 more deficiencies
May 9, 2024Standard surveyTag F0584E — no actual harm, potential for more than minimal harm, pattern
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has date of correction · corrected June 9, 2024
May 9, 2024Standard surveyTag F0625D — no actual harm, potential for more than minimal harm, isolated
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Deficient, Provider has date of correction · corrected June 9, 2024
May 9, 2024Standard surveyTag F0645D — no actual harm, potential for more than minimal harm, isolated
PASARR screening for Mental disorders or Intellectual Disabilities
Deficient, Provider has date of correction · corrected June 9, 2024
May 9, 2024Standard surveyTag F0908E — no actual harm, potential for more than minimal harm, pattern
Keep all essential equipment working safely.
Deficient, Provider has date of correction · corrected June 9, 2024
March 9, 2022Standard surveyTag F0679D — no actual harm, potential for more than minimal harm, isolated
Provide activities to meet all resident's needs.
Deficient, Provider has date of correction · corrected April 9, 2022
March 9, 2022Standard surveyTag F0757D — no actual harm, potential for more than minimal harm, isolated
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Deficient, Provider has date of correction · corrected April 9, 2022
March 5, 2021Standard surveyTag F0756D — no actual harm, potential for more than minimal harm, isolated
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Deficient, Provider has date of correction · corrected April 5, 2021
Fines & penalties
CMS can fine a home or stop paying for new admissions. Shown per CMS's current data window (~3 years) — not all-time. moreless
When deficiencies are serious or aren't fixed, CMS can impose a fine (a civil money penalty) or a payment denial — refusing to pay for new Medicare/Medicaid admissions until the home fixes the problem. Payment denials hit harder than most fines because they stop revenue. CMS's public dataset covers a rolling window of roughly the last three years, so the totals here are recent history, not an all-time record. Many facilities have no penalties in the window — that's common, not remarkable.
What to do with this: a recent large fine deserves a direct question on your visit — what happened, and what changed?
Fines: 1 totaling $97,747 — per CMS data (rolling ~3-year window).
| Date | Type | Amount / length |
|---|---|---|
| September 10, 2025 | Fine | $97,747 |
Ownership & chain
Who actually owns and controls the facility — individuals, companies, and their stakes. moreless
Nursing homes are often owned through layers: an operating company, a property company, management companies, and individual investors with percentage stakes. CMS publishes who holds 5%-or-greater interests and who has operational control. Ownership matters because it sets the budget: research has linked some ownership structures, especially certain chains and investment vehicles, to lower staffing. That's a pattern across the industry, not a verdict on any one building.
What to do with this: know who owns the home before you sign anything, and ask the administrator who actually sets the staffing budget.
Part of Senior Health South (8 facilities). Chain average overall rating: 2.1★ — this facility: 1★.
Most US nursing homes belong to a chain. The chain's average rating is context for this home's rating. moreless
A chain is a group of facilities sharing an owner or operator. Chains share budgets, policies, and management practices, so a chain's average rating tells you something about the company behind the building. A home rating well above its chain's average may have an unusually strong local team; one below it may be the chain's neglected building. Either way, the chain sets the constraints the local staff work within.
What to do with this: if the chain average is low, ask the administrator what this building does differently.
| Owner / manager | Role | Stake | Since |
|---|---|---|---|
| Senior Health Properties South, Inc (Organization) | 5% or greater direct ownership interest | 100% | 11/30/2000 |
| Senior Health South Ex LLC (Organization) | 5% or greater indirect ownership interest | 100% | 11/20/2000 |
| Omega Healthcare Investors, Inc (Organization) | 5% or greater security interest | NOT APPLICABLE | 09/01/2005 |
| Ames, Angelique (Individual) | Adp of the snf | NOT APPLICABLE | 01/15/2018 |
| Consulting Support Services, LLC (Organization) | Adp of the snf | NOT APPLICABLE | 03/25/2025 |
| Eleus Health Management LLC (Organization) | Adp of the snf | NOT APPLICABLE | 05/05/2025 |
| Facility Support Company, LLC (Organization) | Adp of the snf | NOT APPLICABLE | 03/21/2025 |
| Jackson, Marcia (Individual) | Adp of the snf | NOT APPLICABLE | 02/03/2017 |
| Kane Financial Services, LLC (Organization) | Adp of the snf | NOT APPLICABLE | 10/28/2025 |
| Omega Healthcare Investors, Inc (Organization) | Adp of the snf | NOT APPLICABLE | 07/01/2003 |
| Select Rehabilitation, LLC (Organization) | Adp of the snf | NOT APPLICABLE | 08/19/2016 |
| Senior Health South Ex LLC (Organization) | Adp of the snf | NOT APPLICABLE | 05/05/2025 |
| Depiano, Rich (Individual) | Corporate officer | NOT APPLICABLE | 01/01/2012 |
| Mullen, Ann (Individual) | Corporate officer | NOT APPLICABLE | 01/01/2012 |
| Richmond, Penny (Individual) | Corporate officer | NOT APPLICABLE | 01/01/2012 |
| Jaffe, Howard (Individual) | Managing control - governing body | NOT APPLICABLE | 01/01/2012 |
| Ames, Angelique (Individual) | Operational/managerial control | NOT APPLICABLE | 01/15/2018 |
| Consulting Support Services, LLC (Organization) | Operational/managerial control | NOT APPLICABLE | 06/28/2011 |
| Eleus Health Management LLC (Organization) | Operational/managerial control | NOT APPLICABLE | 09/01/2009 |
| Facility Support Company, LLC (Organization) | Operational/managerial control | NOT APPLICABLE | 12/13/2010 |
| Jackson, Marcia (Individual) | Operational/managerial control | NOT APPLICABLE | 02/03/2017 |
| Jaffe, Howard (Individual) | Operational/managerial control | NOT APPLICABLE | 01/01/2012 |
| Kane Financial Services, LLC (Organization) | Operational/managerial control | NOT APPLICABLE | 06/06/2012 |
Nearby facilities in Pinellas County
Most families compare 2–3 homes. Same county, sorted by overall rating:
Visiting? Go in with questions.
Built from this facility’s own CMS data — bring them on the tour.
- CMS has applied its abuse icon to this facility — ask what happened, what the corrective plan was, and how staff are trained now.
- CMS lists this facility as a Special Focus Facility candidate — ask where the home is in the program and what the improvement plan is.
- Their total nursing staff turnover (62.9%) is above the FL median (42.9%) — ask how long the aides on your person's unit have worked there.
- CMS data shows 1 fine totaling $97,747 in its current data window — ask what the citations were for and what changed afterward.
- Their weekend total nurse staffing (3.89/resident/day) is lower than their overall figure (4.16) — ask who covers weekends and how shifts are filled when someone calls out.
- CMS flags that the most recent health inspection here was more than 2 years ago — ask when they expect the next survey and what has changed since the last one.
- Their last standard health inspection was May 9, 2024 — ask what's improved since then.
Data: Centers for Medicare & Medicaid Services (data.cms.gov), processing date June 1, 2026. This site is not affiliated with CMS or any government agency.